FAQ




What is the event schedule and lineup?
Luminato: Day 1
Date & Time: Thursday, June 11, 6:45pm - 10:30pm (EDT)
Here We Are by Yolanda Bonnell & Natasha Greenblatt, soprano Measha Brueggergosman, Sea Sick’s Alanna Mitchell and singer-songwriter Quique Escamilla, alongside Barbara Willis Sweete’s Schafer’s Labyrinth, Apocalypsis: Part 1, and more.
Visit our website for the full schedule

Luminato: Day 2
Date & Time: Friday, June 12, 6:45pm - 2:00am (EDT)
Museum of Water’s Amy Sharrocks, Alex Bulmer’s May I Take Your Arm? and Apocalypsis: Part 2, followed by a late-night party with Unit 2, BLM Toronto and Tea Base.
Visit our website for the full schedule

Luminato: Day 3
Date & Time: Saturday, June 13, 1:00pm - 12 midnight EDT
10+ hours of conversations, music and film, featuring Blast Theory’s My One Demand, DJ Ron Nelson, John Millard & Tomson Highway’s The Cave, a party with Les Femme Fatales, and more. 
Visit our website for the full schedule
 


Is Luminato’s virtual festival accessible?
Luminato is committed to making all of its festivals accessible to as many people as possible. 
 
For this year’s virtual edition, we are pleased to offer a free afternoon of ASL and captioned programming led by Natasha Bacchus with interpretation by the Toronto Sign Language Interpreter Service on Saturday, June 1, 1:50 – 4:00pm (EDT).

Luminato is also hosting two free listening parties on zoom for blind and low vision audience members on Friday, June 12, 7:00 - 9:00pm (EDT) and Saturday, June 13, 7:30 – 9:45pm (EDT).  
   
For a complete schedule of accessible programming and how to participate please visit our Accessibility page.


How do I make the most of my virtual festival experience?
Explore the lineup. Mark your calendars. Join the conversation. For a full overview on how to make the most of your Luminato experience, check out our How to Festival Guide.

Can I watch the virtual festival with my friends?
Even though we’re all at home, we can still experience Luminato together!
Visit our website for our top tips for enjoying #Luminato2020 with family and friends.

How can I share my feedback with Luminato?
We’d love to hear from you! If you have feedback, we encourage you to complete our online survey to help us inform future editions of Luminato Festival Toronto. 
 

How do I register to join chat?
In order to join the virtual festival chat, you will need to register. The register button can be found at the top menu above.

Once you enter your name, email address, and create a password, you will receive a verification email. Head to your inbox and click on the link in the email to verify. You’ll be directed back to the virtual festival and ready to chat!

Can't find your registration email?
If you are having trouble finding the verification email, try checking your junk folder or spam folder. 
What devices can I watch the service on?

The service is designed and supported for viewing on PC, Android phones and tablets, and iOS phones and tablets. The site is responsively designed and can be viewed on a variety of screen sizes. You may cast to a TV using an Android device for Google Chromecast, or an Apple device for Apple TV.

What kind of Internet connection do I need?

Our live internet video streams are delivered via adaptive streaming technologies. We currently deliver video at bitrates ranging from 400kbps to 4,500kbps. Most commercially available ADSL and cable connections should provide sufficient bandwidth for a quality viewing experience.

In order to view a video cast to a large screen TV, a minimum of 5Mbps download speed is recommended. Note that streaming via mobile connections consumes a lot of bandwidth. It is recommended that you consume video content over wired or WIFI connections. Shared hotspots may not provide you with sufficient bandwidth to have a reliable streaming experience.

How do I Cast the video to my TV?

There are there are a few ways to get the content onto a large screen TV:

  1. In order to Chromecast, you need to have a Google Chromecast dongle connected to your TV. Once the Chromecast device is connected to your local home network, you will see a "casting" icon in the player. Press the icon and the video will be displayed on your connect TV. For further information on how to Chromecast visit https://support.google.com/chromecast/answer/6006232?hl=en-CA
  2. To use AirPlay, you will require an Apple TV device connect to your TV and local network. Once this is set up, you will see the option on your iOS device (iPhone, IPad or Mac) to Airplay. For further information visit https://support.apple.com/en-ca/HT204289
  3. If you do not have a wireless device that supports Chromecast or Airplay, you can use an HDMI (or similar connection) on your PC or laptop to display on a TV. For further information visit http://www.techadvisor.co.uk/how-to/laptop/how-connect-laptop-tv-3280787/

New casting technologies are evolving at a rapid pace. Your devices may have their own propriety casting capabilities. Please be advised that due to the rapid changes in technology we are unable to warrant that third -party casting technologies will work with the system.

Casting is supported in Google Chrome (Android and Desktop) via Chromecast and in Safari (iOS and mac OS) via Airplay. At present, no other Casting configurations are officially supported in any other browsers.